Refund Policy
Effective Date: 01 September, 2025
Last Updated: 03 September, 2025
At RUBAA, we value the trust and support of our alumni community. This Refund Policy outlines the conditions under which payments made through our platform may be eligible for a refund.
1. Membership Fees
- Non-Refundable: Alumni membership fees, once paid, are non-refundable.
- Membership fees support alumni activities, scholarships, and site maintenance, and therefore cannot be reversed once processed.
2. Event Registrations
- Full Refund: A full refund will be issued if cancellation is requested at least 7 days before the event date.
- Partial Refund: Cancellations made between 3–6 days before the event will be eligible for a 50% refund.
- No Refund: Cancellations made less than 72 hours before the event or failure to attend the event are not eligible for a refund.
3. Donations & Contributions
- All donations and voluntary contributions are considered final and non-refundable, as they directly support alumni initiatives, scholarships, and institutional development.
4. Processing of Refunds
- Approved refunds will be processed to the original method of payment within 7–14 business days.
- Any processing fees charged by payment gateways (e.g., Sslcommerz, banks) may be deducted from the refund amount.
5. Contact Information
For refund-related inquiries, please contact:
RUBAA
Department of Botany, University of Rajshahi, Sir Jagadish Chandra Bose Academic Building (Third Science Buliding), Rajshahi-6205, Bangladesh
Phone: +8802588864118
🔹 Note: This policy is subject to change without prior notice. Please check back periodically for updates.