RUBAA
Refund Policy

Effective Date: 01 September, 2025
Last Updated: 03 September, 2025

At RUBAA, we value the trust and support of our alumni community. This Refund Policy outlines the conditions under which payments made through our platform may be eligible for a refund.

1. Membership Fees

  1. Non-Refundable: Alumni membership fees, once paid, are non-refundable.
  2. Membership fees support alumni activities, scholarships, and site maintenance, and therefore cannot be reversed once processed.

2. Event Registrations


  1. Full Refund: A full refund will be issued if cancellation is requested at least 7 days before the event date.
  2. Partial Refund: Cancellations made between 3–6 days before the event will be eligible for a 50% refund.
  3. No Refund: Cancellations made less than 72 hours before the event or failure to attend the event are not eligible for a refund.

3. Donations & Contributions


  1. All donations and voluntary contributions are considered final and non-refundable, as they directly support alumni initiatives, scholarships, and institutional development.

4. Processing of Refunds


  1. Approved refunds will be processed to the original method of payment within 7–14 business days.
  2. Any processing fees charged by payment gateways (e.g., Sslcommerz, banks) may be deducted from the refund amount.

5. Contact Information


For refund-related inquiries, please contact:

RUBAA

Department of Botany, University of Rajshahi, Sir Jagadish Chandra Bose Academic Building (Third Science Buliding), Rajshahi-6205, Bangladesh

Phone: +8802588864118


🔹 Note: This policy is subject to change without prior notice. Please check back periodically for updates.

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